Regulatory compliance · Correctional health · Legal nurse consulting
Clearline is led by a doctorally prepared nurse with a long career in hospital quality, risk management, correctional health, board-of-nursing consultation, and nursing leadership. Clearline writes, reviews, and, where needed, rewrites policies, procedures, and accreditation documents for hospitals, clinics, and correctional health facilities, and provides legal nurse consulting to attorneys on wrongful death, malpractice, and correctional health cases.
Who you're working with
Throughout her nursing career, Dr. Jones has worked in quality and risk management for large hospital systems, leading incident reporting, root cause analysis, and survey readiness under DNV, CMS, and The Joint Commission standards. She has managed clinical units, written and rebuilt the policies and procedures that staff rely on, and guided departments through accreditation reviews.
As a legal nurse consultant, she reviews wrongful death, malpractice, and correctional health cases for attorneys, helping them determine whether a case has merit before they take it on. She previously served as a nurse practice consultant for the Arizona State Board of Nursing.
Dr. Jones is a university professor of nursing. She teaches nursing practice courses on licensure, the Nurse Practice Act, and its implementing rules, and develops curriculum. She holds active registered nurse licenses in Arizona, California, and New York.
Clearline Health Compliance & Legal Nurse Consulting is based in Phoenix, Arizona, and works with clients nationwide.
What we do
Healthcare compliance, legal nurse consulting, and contract services for boards of nursing. Every engagement starts with a written scope and either a fixed price or an hourly estimate, so the basis for the cost is set out before work begins.
Policies, procedures, and manuals written, reviewed, and brought up to the current standards of The Joint Commission, DNV, CMS, NCCHC, and state licensing agencies for hospital, clinic, and correctional health settings.
Medical record review and expert nursing analysis for attorneys handling wrongful death, malpractice, and correctional health cases.
Regulatory bodies contract for investigative work when they need additional capacity. Clearline provides experienced nurse-consultant capacity by the case, by the project, or under a standing agreement.
Registered Arizona supplier, Arizona Procurement Portal ID IV0000111000.
Contract services for boards of nursing
Statutory timelines such as Arizona's HB 2408 require boards to bring every complaint to a decision within a defined period. When a case cannot be completed in time, it is closed without a finding, and a nurse who should not be practicing may continue to practice. Clearline provides experienced nurse-consultant capacity, on contract, so that every complaint is investigated, decided on the merits, and decided on time.
We work each case the way a Board's own investigators would, in consultation with the Assistant Attorneys General assigned to the Board and the Board's legal staff.
Priced by proposal, whether per case, per block of cases, or as a monthly standing agreement. Each proposal sets out monthly case capacity, a committed minimum of completed cases per Board meeting, and monthly reporting on cases opened, completed, and presented.
A completed case brought to the Board means any matter ready for Board action: a consent agreement accepted by the respondent, entry into an alternative-to-discipline program, a voluntary surrender of license, or a completed investigative report presented for disposition. This summary of HB 2408 (Laws 2026, Chapter 251) is provided for general information; the enrolled bill and the Arizona Revised Statutes control. We are not a law firm and do not provide legal advice or legal representation.
Fee schedule · effective October 2026
Project fees require a 50% deposit, with the balance due on delivery. Hourly work is billed in 30-minute increments. Rush delivery (under five business days) adds 25% to the fee.
| Service | Scope | Fee |
|---|---|---|
| Hourly consulting | Review, gap analysis, meetings, revisions | $200 / hr |
| Policy review | Written findings and recommendations against current standards, up to 50 pages | $1,000 |
| Policy manual restructure | Full rewrite of up to 25 documents, cross-referenced to standards | $2,500 |
| New policy manual / SOPs | Written from the ground up for a new program, unit, or facility, cross-referenced to the applicable standards | $5,000 |
| Accreditation readiness review | Document audit against The Joint Commission or DNV standards, written report | Call for pricing |
| Plan of correction | Drafted in response to survey findings | Call for pricing |
| 90-day turnaround | Full remediation program for facilities facing closure; CMS, DNV, The Joint Commission, and NCCHC standards | Call for pricing |
| Service | Scope | Fee |
|---|---|---|
| Retainer | Due at engagement; applied against hourly work, replenished as it is drawn down | $3,000 |
| Case review | Record review, chronologies, standard-of-care analysis, merit screening, attorney conferences | $175 / hr |
| Testimony & trial preparation | Deposition, trial testimony, and preparation time; travel billed at this rate plus expenses | $275 / hr |
| Service | Scope | Fee |
|---|---|---|
| Contract case investigation | Full investigation and written investigative report per assigned complaint, with consent agreement drafting where indicated; per case or per block of cases | By proposal |
| Triage, audits & expert review | Harm-based triage of pending complaints, program audits, and expert nursing review for disciplinary proceedings | By proposal |
| Monthly standing agreement | Monthly case capacity and a committed minimum of completed cases per Board meeting, set out in the proposal; monthly reporting | By proposal |
90-day turnaround
If your facility has been given a deadline by CMS, DNV, The Joint Commission, NCCHC, or your state licensing agency, Clearline comes to your building and works directly with your director of nursing and your quality department to correct the cited deficiencies.
For 90 days, our quality and risk management nurses are in your facility around the clock, in shifts. We rewrite your policies and procedures to meet your accrediting body's standards, help your team put them into practice, assist with educating your staff, and support your leadership team through the engagement. When we leave, your director of nursing and quality department are positioned to run the program on their own.
We review every citation from your accrediting body, assess the underlying problems, review your current policies and SOPs, and audit each department against the applicable standards.
We rewrite the policies and procedures that failed, help your team put them into practice, and assist with educating staff on the floor.
We confirm the new policies are being followed, close any remaining gaps, and hand a working program over to your leadership team. We remain available to support your team during the resurvey of your facility.
For the entire 90 days, we audit staff practice against the standards and give you a clear written report of what we find.
Purchase services
Fixed-price services can be purchased directly through our secure checkout. Hourly work, accreditation reviews, plans of correction, and the 90-day turnaround are scoped first; call (623) 738-3970 or send an inquiry.
Case investigation, triage, and expert review for boards of nursing. Initial engagements are sized to begin under an agency's small-purchase authority; larger agreements by proposal.
Written findings and recommendations against current standards, up to 50 pages
Full rewrite of up to 25 documents, cross-referenced to standards
Written from the ground up for a new program, unit, or facility, cross-referenced to the applicable standards
Project fees require a 50% deposit, with the balance due on delivery; online purchases are paid in full up front. You'll receive a confirmation and a scope agreement within three business days.
Resources
The primary materials behind the Board of Nursing changes described on this page, linked to the issuing agency so you are always reading the current version.
Get started
Send a short description of the project. For regulatory work, note the accrediting or licensing body (The Joint Commission, DNV, NCCHC, CMS, or your state agency) and roughly how many documents.
You'll hear back within three business days with next steps and, where possible, a fixed quote.
